Why does retrieval of mis-deposited digital asset matter for crypto exchanges?

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On Jan 7, 2019, Coinyee released “Announcement on the Fourth Retrieval of Mis-Deposited Crypto Asset” to help users who mistakenly deposited their digital asset on incorrect receive addresses out of multiple factors. It is noticed that Coinyee’s latest move is part of the tradition this leading crypto exchange has been employed since its inception. Unsurprisingly, both users involved and those who witnessed spontaneously gave their thumbs-up for the Service Code of Coinyee. And on Jan 9, 2019, task accomplished with positive feedback rushing to Coinyee.

As is known to wider crypto enthusiasts and evangelists, personal digital asset is highly dependent on blockchain network and the retrieval of it necessitates enormous complexity which inevitably leads to visible amount of mis-deposited cryptocurrency piling up to take up a great account in global crypto market cap. Most of the crypto exchanges are reluctant to be confronted with claims to retrieve the misplaced digital asset and what their “strong” response to it is at most a pop-up warning serving as a disclaimer. At any rate, we know it does not fall within its responsibilities, but disappointment will presumably rise up once it does occur.

For users, Coinyee holds the principle that EVERY USER MATTERS, which means every user’s problem is or potentially is the main task of Coinyee. To crack it and further prevent it from troubling our users again is TOP 1 priority. Complexity? Just another hurdle to race over. Frank Han, the co-founder of Coinyee, was once cited as saying:

User Interest deserves the highest customer service. It’s more of a showcase of Coinyee’s attitude.

Withdrawal, deposit and crypto swaps form the heart of Coinyee’s overall customer service. Coinyee will optimize our applications to perfect every process involved.

Still, we got you a warning post the announcement of digital asset retrieval which revolves around needed caution paid to crypto transfer among different addresses from our users. Together, we make a better future.

Coinyee is a cryptocurrency exchange headquartered in Singapore and dedicated to global crypto swaps including the most mainstream ones of bitcoin, ether, litecoin and so forth. On Coinyee, you can find other quality tokens proved by a scale community. Our service code is security, profession, perfection, and considerateness.

You can find the original post at https://medium.com/@coinyee/why-does-retrieval-of-mis-deposited-digital-asset-matter-for-crypto-exchanges-a5a4fdc2e34f